THE National Association of Boat Owners (NABO) has welcomed the decision by Canal & River Trust to create the role of Head of Customer Service, reporting directly to the Chief Executive, Richard Parry.
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IT WAS 200 years ago that Southland Lock was constructed on the Wey & Arun Canal. It was demolished in 1930, but is again rebuilt by the Wey & Arun Canal Trust (WACT) and is in use once again.
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THE Canal & River Trust tells us that as part of its renewed focus on improving customer service, it is undertaking a series of changes in the way its teams are organised, and states the following:
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LAST summer a boater with a river only licence, and about to cruise for three weeks, applied for a temporary licence to cover his use of the canals. writes Pam Picket.
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I HAVE a concern, a concern related to CaRT's maintenance budget that appears to me to be being depleted by its determination to rid the system of paying boaters by revoking their licences, writes Pam Picket.
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"Sorry but that answer is bordering on the delusional . . . ." That is what Canal & River Trust (CaRT) Chief Executive Richard Parry was told when questioned on the Trust's massive maintenance underspend, writes Allan Richards.
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A BOAT trader by Ely's Riverside is being hounded by local residents saying that he is breaking trading laws and want him stopped.
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DEMOLITION of old buildings around Stourport Basins on the junction with the Staffs & Worcs Canal with the Severn is the beginning of their regeneration.
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THIS time Richard Parry, Chief Executive of Canal & River Trust is answering questions at a lively Open Meeting at Leicester, which will be the last in the series.
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I WOULD suggest the honeymoon with Richard Parry is coming to an end writes Ralph Freeman.
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